He really did remind me of a used car salesman. Never signed so many documents since buying houses and they didn't even know what documents they had or needed giving me the absolute run around. He really did not make the process easy at all and took nearly 2 weeks where as last loan directly through same lender took 2 minutes. I could have done this myself and eliminated the middle man and fees. The rate I got was sub par and he literally used the same lender I just closed my previous boat loan on. This was my 4th boat loan and the only reason I tried them was because they advertised very low rates? My credit is excellent. Don't think my person assigned to my loan, Daniel Moreno, has been doing this very long. Guess I'm the only one not impressed with their service. Vincent also referred me to an insurance broker who provided excellent service and pricing. Thank you Vincent Luzietti, Eliana, Debby and Joe! Trident Funding you won’t find better service and their approval process was fast and the rate was by far. Like I said, I have not experienced Service like this anywhere, especially in finance. Trident redid all the paperwork, just to pass the savings on to me. They were happy to accommodate and I had no idea what I was asking… Vincent was on vacation, he was emailing and closely tracking my entire deal from what was supised to be his vacation, emailing daily for most of the week, Joe from Trident met me half way between our offices to hand deliver the closing docs so I didn’t have to drive all the way to their office - way above and beyond… and when it was all said and done, after it was a done deal finished closing, Vincent called me and said he was able to lower my rate because the fed has just adjusted the prime. This time the closing was remote and I asked if it was possible to move up the closing by a week to accommodate my schedule. My first transaction was smooth, it was during Covid and we did the closing on the hood of a car in a parking lot wearing masks. I’ve dealt with a lot of excellent companies but this operation takes the stress out of luxury financing.
I have done two transactions using Trident Funding, Vincent and his team provide customer service unlike anything I have experienced in 30 years.
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